Privacy Policy

MyHome360.in (“MyHome360”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store and protect information when you visit or use MyHome360.in, contact us, submit an enquiry, list a property, or request home-related services.

Depending on how you use the platform, we may collect:

• • Name
• • Mobile number
• • Email address
• • Communication preferences
• • Property and location details
• • Service requirements
• • Listing information
• • Photographs or documents voluntarily submitted
• • Device and browser information
• • IP address
• • Website usage data
• • Communications
• • Limited transaction information needed for subscriptions, premium listings or paid services

We collect information directly when you submit forms, contact us, request a service, submit a property listing, subscribe to a paid feature, or communicate with us.

Certain technical information may also be collected automatically through cookies, analytics and similar technologies.

We may use information to:

• • Respond to enquiries
• • Facilitate property and service requests
• • Connect customers with owners, brokers, agents and service providers
• • Manage listings
• • Coordinate quotations and appointments
• • Process subscriptions and premium/featured listings
• • Improve the website
• • Send service communications
• • Provide permitted marketing
• • Prevent fraud
• • Comply with applicable legal obligations

MyHome360 may offer standard and premium/featured property listing options.

Premium placement, visibility or promotional benefits may be subject to separate commercial terms.

Where brokerage or intermediary services are offered, applicable brokerage or service charges may apply according to the relevant terms.

Information necessary to facilitate an enquiry may be shared with the relevant owner, broker, agent or service provider.

Users should independently verify important property and transaction information before entering into a transaction.

We may share relevant information with:

• • Property owners, sellers and landlords
• • Brokers and agents
• • Service professionals and vendors
• • Payment processors
• • Technology providers
• • Hosting, analytics and security providers
• • Professional advisers
• • Authorities where legally required

We aim to share only information reasonably necessary for the relevant purpose.

MyHome360 may use cookies, pixels, logs and similar technologies to keep the website functional, understand traffic, measure performance, remember preferences and improve services.

Third-party analytics, advertising or social-media technologies may also be used.

Browser settings may allow you to control cookies.

Where permitted by applicable law, we may contact you through SMS, email, phone, WhatsApp or other channels about services, offers, property opportunities or updates.

You may request to stop promotional communications.

Necessary service, security or legal communications may still be sent.

We use reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, enforce agreements and comply with legal requirements.

Retention periods may vary depending on the information and applicable obligations.

The website may contain links to third-party websites, payment services, maps, social platforms or other services.

MyHome360 is not responsible for their privacy or security practices.

Users should review applicable third-party privacy policies.

Subject to applicable law, you may request:

• • Information about personal data we hold
• • Correction of inaccurate information
• • Deletion where legally permitted
• • Withdrawal of consent where applicable
• • The ability to raise a privacy concern

Requests may require verification and may be subject to legal or contractual limitations.

MyHome360 does not knowingly seek to collect personal information from children in circumstances where parental consent is legally required.

If you believe a child has provided information without appropriate consent, contact us so we can review the matter.

For privacy questions, complaints or requests, contact MyHome360 using the official contact details published on the website.

We will review privacy-related concerns within a reasonable period, subject to applicable law and verification.

We may update this Privacy Policy from time to time to reflect changes in services, technology, legal requirements or business practices.

The updated version will be posted on MyHome360.in with a revised effective date.

This Privacy Policy is intended to operate in accordance with applicable laws of India, including applicable data-protection and information-technology requirements.

Legal matters will be subject to applicable jurisdiction and law unless otherwise required by law.